Privacy Policy

Ai Dental
Last updated: 12th January 2026

This Privacy Policy applies to the AI Dental website. The AI Dental website is provided for general information and educational purposes only and may contain links to other websites. Once you leave our website, AI Dental is not responsible for the privacy practices of other websites. We encourage you to review the privacy statements of each website you visit.

AI Dental is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information We Collect and How We Use It

Information you provide

We may collect personal information when you submit forms or make enquiries through our website, including:

This information is used solely to:

Practice management and bookings (Dentally)

AI Dental uses Dentally as its secure practice management and booking software. When you book an appointment or become a patient, personal and health information is collected and stored within Dentally for the purposes of:

Dentally stores data securely and may host information on servers located outside Australia. Reasonable steps are taken to ensure appropriate data protection safeguards are in place.

Communications

If you choose to receive emails or SMS messages from us (such as appointment confirmations or practice updates), you may opt out at any time:

Clinical communications required for your care are not considered marketing communications.

Passive Information We Collect

When you use our website, we may automatically collect non-identifying information such as:

This information is used to understand website usage and improve performance and user experience.

Disclosure of Information

AI Dental does not sell or trade your personal information.

We may disclose information only:

All disclosures are limited to what is necessary and appropriate.

Access, Correction, and Complaints

You may request access to, or correction of, personal information we hold about you. Requests can be made by contacting us using the details below.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Data Retention

Personal and health information is retained only for as long as required to:

Cookies and Analytics

Our website may use cookies and analytics tools to improve functionality and measure website usage. You can control cookies through your browser settings; however, disabling cookies may affect website performance.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

Information Security

We take reasonable administrative, technical, and physical measures to protect personal information. While no system is completely secure, we work to minimize risks and respond promptly to any concerns.

Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be published on this page with the revised date.

Contact Us

AI Dental
Rochedale : Shop 5a/ 329 Gardner Road, Rochedale, Qld, 4123 

Ormeau: Shop 16/ 59 Eggersdorf Rd, Ormeau, Qld 4208

Phone: 

Rochedale: 07 3341 1514

Ormeau: 07 5670 8842

 Email: 

rochedale@aidental.com.au

ormeau@aidental.com.au